I have been using the free version of the FreeCRM for six years now.  I find it a very useful tool for keeping track of the leads and prospects which I discover when prospecting for new business.  I can keep dtailed notes on each one and it is very helpful for making decisions on how I can meet my prospect's needs.

Since I have several businesses, I can catagorize the lead according to which business to which it may pertain.  I can also keep copies of my sales script, update notes, and it is very easy to delete a file, if I need to delete it.  Today's business professional cannot afford to be withour a CRM. 

This book, which is also on the web is an excellent tool for learning how to use keywords.  The author is very thorough and very knowledgable and you won't find a better site on the Internet for using key words.  There are several keyeod tools for finding keywords to use in your quality content.  He also keeps abreast of new developments.  I highly recommend this site.

Creating quality content on websites and blogs is the main reason why a business owner will attract more customers to their website.  It is imperative that business owners learn how to choose key words for search engine optimization.