I have been using Constant Contact for years and was just dropped, my account closed without warning, due to 'illicit pornographic content.' As I use my account for my business, this does not actually apply to me and although I called customer service they just shrugged and said there was nothing they could do for me, the 'system' had closed my account based on a violation of company policy.

I have been super patient with the terrible templates and once a day email spam from CC for several years, but this is just crappy customer service taken to a whole new level.

I've used Constant Contact with a few of the organizations that I've worked with. It's a very easy tool to use and they offer 60 days free trial. They only negative that comment I'd like to make is that the representatives are slightly pushy, but they are just trying to do their job.