Competitors

Competitors in category: Help Desk Management

Help Desk Pilot is Help Desk & Customer Support Service Software. This customer support software is 100% web based written in PHP & MySQL and Support MS-SQL.

An on-demand help desk in minutes. Simple for you and your customers. Elegant, intuitive and branded. A vibrant customer support community. Connect the cloud with your environment. REST, JSON, RSS, email and mashup widgets.

Streamline your customer support with Tender Support. We’ve built a beautifully simple and customizable helpdesk application that you and your customers will love.

Looking for a simple but powerful help desk? One that lets you manage user tickets, organize your work, and assign tasks to your team? Receive tickets via web or email, assign tickets across your IT team, create tickets while browsing network assets, and track tickets by user, asset, due date & more

Social help desk software that is helping hundreds of companies unlock tremendous ROI from their customers by: o Turning customers into problem solvers o Sourcing new innovations and ideas from customers o Generating word-of-mouth referrals from customers

Vision Helpdesk is a Leading Ajax Web-Based True Satellite Helpdesk, It allows you to manage support for multiple companies from one place. Vision Helpdesk reflects the state of the art in web based helpdesk solutions. It well derives benefits of latest Web2.0 technology and equip support staff with fast, secure and user-friendly interface. It is extensively designed with PHP Ajax that offers user-experience improvement, decreasing user delay, decrease in bandwidth usage, high speed results and loads of features.

eStreamDesk is a flexible helpdesk and ticketing platform that enables support staff to easily manage many requests from multiple services. Centralized e-mail management Custom branding with your logo and domain Web based - work from anywhere

A simple web-based service for Google Apps to easily track Issues and Support Requests across your organization. Jump start with 2 techs for Free! Submit Requests via Email, Web-Form and Mobile Assign Requests Automatically Knowledge Base and Reports

DeskPRO Live is a service where we host and operate your helpdesk for you, fully managed. Sign up today and have your helpdesk up and running instantly.

Web based help desk software with integrated asset management, knowledge base, self service portal, and ITIL processes. It is the helpdesk software of choice of 13000 organizations. Download a free trial software now!

TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing internal support. In short, TeamSupport helps companies excel at managing their customer support communications through the channel most comfortable to them - telephone, web, e-mail or chat - all from the cloud.

HelpDen is a modern and simple live support system which gives you the most important and useful features you need without the stuff you don't.

Freshdesk is an online help desk software that integrates traditional support channels such as Email, phone, chat and the web with new social channels such as Twitter and Facebook. Freshdesk also includes a knowledge base, a self-service portal for end users and a community platform.

What does WebEngage do? ----------------------- 1. Solves your customer support woes Are you looking for a private feedback tool? Your feedback form needs a few more fields than the plain vanilla name-email-message fields that most solutions have to offer? You find existing customer-support/ticketing tools way too complicated and expensive? Welcome to the simple, no-frills yet powerful feedback/support solution from WebEngage. 2. Helps you achieve marketing goals and objectives With WebEngage surveys, we do something very simple - help you connect with a visitor on your site by letting you ask short questions. These questions can be targeted to a specific audience. e.g visitors who came via Google search, visitors who came from certain geographies, visitors who came to your site for the first time, visitors who spent, lets say, at least 60 seconds on your site etc. Using our rule builder, you can specify a combination of these rules for every survey. 3. Drives conversions and generates leads from visitors on your website, in realtime Profile 1: A lot many people come to your website's pricing page. Very few end up selecting and buying one. The rest go back to your competitors and probably never come back. With WebEngage lead generation surveys, you can proactively pop a "need assistance?" form after a user has spent, lets say, 30 seconds on that page. We email you this lead information instantaneously. Profile 2: You spend a lot of advertising dollars to get traffic to your site - only to realize that the drop-rates are insanely high. We understand the pain. Give WebEngage lead generation surveys a try. It lets you identify visitors who came to your website via ad-campaigns. You can create a campaign specific survey which pops up to such visitors and offers, let's say, an additional 10% off on your products if they fill up the lead generation survey with details you sought. We email you this lead information instantaneously (or at a frequency chosen by you).

iuvoDesk is a web based customer support platform. Phone, Chat, Email, Knowledge Base, Twitter, and Facebook in one elegant agent interface.

HappyFox is a ridiculously easy customer support and ticket management software. It easily integrates with your support mailbox and website. Features include: Smart Rules (Automations), Reporting (even on it's free plan), Knowledge Base, Multi-lingual support, API, Custom Fields, Role Management, tagging, escalations, contacts management, customizable notifications, personalized dashboard & queuing and many more.

Mojo Helpdesk is a ticket tracking / help desk application that allows your organization to centralize, assign and track all your user requests, whatever they might be. You can use it to track customer and tech support requests, internal tasks management, website maintenance, or for anything that should not fall through the cracks. Mojo tracks requests till they get done.